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Create and edit ticket types

Updated by Support

To create tickets for your event, go to “Tickets” and select “Create ticket”. Choose a type (paid, free, or donation). Then add a name, quantity, and price (if paid). Review the advanced settings to add a description or update how your tickets are sold. Make sure to save your changes and view your event to confirm your ticket settings are correct. If your event is a reserved seating event, follow eblink{these steps instead=>https://www.eventbrite.com/support/articleredirect?anum=30532} to create a seating map and tickets.

1. Go to your event dashboard.

Go to "eblink{Manage events=>https://www.eventbrite.com/myevents target=_blank}" in your account. Then select your event.

2. Go to “Tickets” and click “Create ticket”.

If your event doesn’t have any tickets created yet, the create ticket window will appear automatically. If you need to have multiple sets of tickets that use the same inventory, like a set of Monday ticket types and a set of Tuesday ticket types, add a section. To add a section: 1. Delete any existing ticket types. 2. Click “Create a section”. 3. Enter a name and quantity. Once created, select “Add ticket type” beneath a section to add a ticket type to that section.

3. Choose your ticket type.

There are three types of tickets: • Paid — The ticket costs a set amount. • Free — The ticket doesn’t cost anything. • Donation — The buyer determines the price.

4. Enter basic information for your ticket.

• Name — Name your attendees see during registration and on their printed ticket. • Quantity — The number of tickets available for this ticket type. For example, if you want to sell 200 tickets, set this to 200. • Price (paid tickets only): The set price of your tickets. By default, Eventbrite’s fees are paid by the attendee. Select “Absorb fees” to instead pay for the fees from your net sales. Click “Buyer total” for more information. • Sales dates — When your tickets are on sale. Before your sales start date and after your sales end date, the tickets won’t be available.

5. Optional: Choose your advanced settings.

Select “Advanced settings” to customize your ticket. • Ticket description — More information about your tickets. Use a description if you need to include more information about this ticket type. • Ticket visibility — Whether your attendees can see this ticket type. Hide your ticket types to prevent attendees without an access code from seeing them. • Tickets per order — How many of this ticket type attendees can buy in the same order. Use this to create group offers or limit the amount of tickets a buyer can purchase at once. • Sales channel — How attendees can buy this ticket type. If you change it to, “At the door only”, these tickets are only available when you sell them with the organizer app.

6. Confirm your tickets are on sale.

Save your changes. Then view your event to confirm your ticket settings are correct. If your event is still a draft, select “Preview” to see what your event will look like. If your tickets aren’t on sale, go back to “Tickets” and click your ticket type. Then check the following: 1. Check the sales dates for your tickets. 2. Confirm your tickets are visible (under “Advanced settings”). 3. Set the “Sales channel” to “Everywhere” or “Online only” (under “Advanced settings”).

7. Optional: Edit your tickets.

To update your tickets, go back to “Tickets”. Then select the three-dot icon next to your ticket type. Choose from the following options: • Edit — change your ticket settings. • Duplicate — create a new ticket type with the same settings. • Delete — remove the ticket type (only available for unsold ticket types).

8. Helpful links

• eblink{Create an event=>https://www.eventbrite.com/support/articleredirect?anum=5035} • eblink{Create promotional ticket types (like “early bird” or “buy one, get one free”)=>https://www.eventbrite.com/support/articleredirect?anum=41711} • eblink{How to charge sales tax on tickets=>https://www.eventbrite.com/support/articleredirect?anum=41038} • eblink{Sell merchandise and other extras with add-ons=>https://www.eventbrite.com/support/articleredirect?anum=3443} • eblink{Limit capacity on your event=>https://www.eventbrite.com/support/articleredirect?anum=3308} • eblink{Sell tickets at your event with Eventbrite Organizer=>https://www.eventbrite.com/support/articleredirect?anum=5782}

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