Eventbrite

Help Centre

Organizing an event

Add attendees manually

Use "Add Attendees" to offer complimentary tickets or manually record an order. Fees aren’t charged on manual orders, but you’ll need to collect payment directly from the attendee, outside of Eventbrite. To get started, go to your Event Dashboard. Then select "Add Attendees" (under "Manage Attendees").

In this article

  • Before you start
  • 1. Go to your Event Dashboard.
  • 2. Go to "Add Attendees" (under “Manage Attendees”).
  • 3. Choose the order type.
  • 4. Enter the number of tickets per ticket type under “Quantity”.
  • 5. Review "Amount Paid" and "Total Paid".
  • 6. Select “Continue”.
  • 7. Fill out the order form.
  • 8. Select “Register” or “Place order”.

Before you start

☑️ Manually adding attendees won’t process credit or debit cards. If the attendee is paying with a credit or debit card, sell the ticket through the organizer app.

☑️ For reserved seating events, attendees will be assigned the best available seat. If you need to create orders for specific seats, follow these steps instead.

1. Go to your Event Dashboard.

Go to Manage events in your account. Then select your event.

2. Go to "Add Attendees" (under “Manage Attendees”).

If your event is a recurring event, you’ll need to first choose which instance you want to add attendees to.

Click Select an instance and choose an instance. You can only add attendees to one instance at a time.

3. Choose the order type.

Use the drop-down menu to choose how you want to record this order. Complimentary and No payment necessary orders will be considered free orders. Other payment types let you record how much the attendee paid you.

4. Enter the number of tickets per ticket type under “Quantity”.

5. Review "Amount Paid" and "Total Paid".

The Amount Paid and Total Paid fields show the ticket price multiplied by quantity. Edit the result if you need to make adjustments.

Use this to record how much the attendee paid for this order. Collect any payment directly from the attendee, outside of Eventbrite.

6. Select “Continue”.

7. Fill out the order form.

Enter the attendee’s information. The attendee will receive a confirmation email for the order. Uncheck Send a confirmation email to the attendees to turn this off.

8. Select “Register” or “Place order”.

Still have questions?