Help Centre

Organizing an event

Permissions Glossary

Use this resource to help you decide which permissions to give your team members when adding roles and permissions to your organization.

Event creation

Edit event details	Make changes to event details, such as the event description, order form, and privacy settings.
Manage event status	Allows team members to publish, cancel, postpone and unpublish events.
Create events with card on file only	Gives team members the ability to create new events using the credit card on file
Manage card	Add or edit the credit card in Organization Settings.
Manage subscription	Start a new subscription or upgrade an existing subscription.
Edit seat maps	Create and edit seat maps and seat labels.
Manage tickets	Edit and manage ticket and add-on settings, such as ticket visibility or the option to absorb fees.
View ticket holds	View ticket holds for reserved seating or general admission sections (non-reserved seating events).
Manage ticket holds	Create, remove, and assign ticket holds.
Manage collections	Create and edit event collections in your organization.

Venue creation

Edit venues

Edit the venue information for your event.

Marketing

Manage campaigns	Create, manage, and send marketing email campaigns.
Manage contacts	Create, manage, and delete contacts and subscriber lists.
Manage tracking pixels	Add and manage tracking pixels for events in your organization.
Tracking links	Create and manage tracking links with unique URLs. NOTE: Your team member must have “View aggregate financial data” permissions enabled for tracking links to be available.
Sell on Facebook	The user can create and publish new Facebook events, and add ticketing to existing Facebook events. NOTE: Your team member must have 'Create events' or 'Edit event details' permissions as well in order to publish to Facebook.
Create discount codes	Create, edit, and manage promotion codes for tickets and registrations.

Orders and attendees

Add attendees	Add attendees to an event manually.
Manage orders, refunds, transfers and attendees	Edit order info and process refunds or transfers.
Manage waitlist	Enable or disable an event waitlist, manage settings, and release tickets to attendees on the waitlist.
View list of attendees	Download PDF list of attendees online and view through the Organizer App.
Check-in attendees	Check in attendee tickets online or by using the Eventbrite Organizer app on your mobile device, either manually or by scanning tickets.
Create attendee name badges	Create and export name badges for attendees within an event.
Resend order confirmation	Resend order confirmation emails to attendees.
Override ticket restrictions	Override the maximum quantity or capacity of tickets allowed when selling through the Eventbrite Organizer app.
Sell tickets at the door	Sell tickets at the door using the Eventbrite Organizer app.
Email attendees	Create, edit, delete, and send emails to attendees of a specific event.

Reporting

Basic reports	Allows team members access to: Attendee summary, Custom questions responses, Traffic and conversion, Attendance, Transfers, Holds summary, and Saved reports
Advanced reports	Allows team members access to: Sales summary, Audit, Sales by ticket type, Box office summary, Analytics, Orders, Ticket counts, and Scheduled reports. This permission also grants access to all basic reports.

Payouts and billing

View payment options	View your event's payout method and payment processor as well as the refund policy and tax settings.
View organization financial balances	View reserve amounts for your organization. You can also see changes in your payouts due to charges, credits, or invoices.
Manage payments and payouts	Choose a payment processor and add payout methods. Manage event tax settings and refund policy as well. NOTE: If your account is on a Pro plan, this permission is required for a team member to publish an event with more than 25 tickets.
View payout summary	View and export payout summaries for payouts across all events in your organization. If your team member only has access to specific events, they will only be able to view payouts for those events.
View and manage invoices	View and pay invoices charged to your organization by Eventbrite.
View charges and credits	View any charges or credits applied to an event or your organization.
View aggregate financial data	The user can view and export all event reports and analytics.

Organization

Manage artists (Eventbrite Music only)	View and manage artists within Eventbrite Music.
Manage organization team members and permissions	Add, edit, and delete roles and permissions within your organization.
Edit organization information	View and manage organization information and organizer profiles.
Create webhooks	Add, edit, manage, and delete organization webhooks & user API Keys.

Emails team members can receive

Order confirmation emails	Email sent to attendees after they successfully order tickets to an event.
Monthly invoice emails	Emails sent to the event organizer when a balance is owed to Eventbrite.
Contact the Organizer emails	Emails sent to the event organizer from attendees.
Refund request emails	Emails sent to the event organizer when an attendee submits a refund request to their event.

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