SSD Talks #27

Service Design Lab

On Nov 30th, we welcome Laura Schelenz, Dr. Paula Helm and Cecilie  Goodley Dannisøe for an talk about Ethics in Digital Services!

Aalborg Universitet

Join us for another inspiring afternoon at Aalborg University in Copenhagen! Snacks and drinks will welcome all participants 💃🕺🍸🍿After introducing their respective research area, the speakers will highlight the Digital Ethics Compass and the case study of the WeNet chatbot; this introduction will initiate a discussion to reflect upon different provocatory questions that highlight the importance of creating digital services with ethics in mind. The event will be held in a physical setup at Aalborg University of Copenhagen.The space is the Seminar Room 0.06 in Building B.🚀 THE SPEAKERS 🚀 Dr. Paula Helm currently leads the ethics research team in the project PEGASUS and is involved in the EU project WeNet. She holds an MA in Cultural Anthropology and Peace and Conflict Studies. While writing her PhD Paula Helm has been a fellow of DFG Research Group: “Privacy: Forms, Functions, Transformations” as well as the Privacy Research Group at New York University. After having been PostDoc in Frankfurt she is now working at the Int. Center for Ethics in Sciences (IZEW).Laura Schelenz is also involved in the EU project WeNet. Laura Schelenz studied American Studies and Peace and Conflict Research in Heidelberg and Frankfurt with stays abroad in the USA and Hungary. She researches ethical and feminist perspectives on technology development. Since 2017, she has worked at the International Center for Ethics in the Sciences and Humanities (IZEW) at the University of Tübingen.Cecilie Goodley Dannisøe is the UX Director in 1508, a Strategic Design Company that focuses on digital transformation and creating digital experiences within product and services, brand and business. She has worked within different fields - lately within health and fintech, and is engaged in the work of forming the Digital Ethics Compass with The Danish Design Center.🚀 THE TALK 🚀Digital technologies are increasingly becoming subject to ethical considerations and require responsible design. The risks of engaging with a system are especially high for users who are not usually centered in design processes and/or subject to marginalization and discrimination. Ethics tries to prevent risks to users by guiding designers in making their solutions inclusive and diversity-aware. At the same time, ethical technology is a key differentiator where – in a highly competitive market – long-term reputation and values are just as essential as products and services. In addition to protecting users and being the “right” thing to do in design, ethics thus also offers commercial advantages.The Digital Ethics Compass introduced in this talk, is a tool that helps companies in making the right decisions from a design ethical standpoint. While analysing the tool – considering its different components – the case of the EU-funded WeNet project (www.internetofus.eu), will be presented. This will be a chance to provide an inspiring case to discuss challenges, tensions and opportunities that emerge when designing applications that should learn, leverage, and protect the diversity of their users through heavy data collection processes. The talk will open up to a territory for evaluating the importance of designing with ethics in mind.

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SSD Talks #27

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SSD Talks #27

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